New Subscriber FAQs

Welcome to Milwaukee Farmers United (MFU) and thank you for your interest in our customizable farm boxes! This page will help you get caught up to speed on how our program works, what makes us unique, what type of products you can expect, and answers to common questions we’ve received in the past. Feel free to contact us via the form below if you have questions.

MFU manages a year-round customizable online farmers market. Instead of a physical location, we operate online. In order to offer diverse options for you, we hand select our items from a variety of local farms. This increases the opportunity for local farmers to get their produce to market. Our sustainable model cuts down on fuel consumption while offering eco-friendly packaging (preferring paper over plastic). We purchase our produce from local farm partners, transport it to our facility, and package our members’ boxes for delivery.  We restock our products weekly, offering a level of freshness not seen in a traditional grocery store. Certain items, bread from Rocket Baby Bakery, are delivered the morning of each delivery day. Who doesn’t love receiving sourdough fresh out of the oven that very morning? If you want to support local farmers, eat fresh food, and help our earth in the process, join us and receive your first box as soon as this week!

We combine the best elements of farmers markets, CSAs, online shopping, and home delivery to conveniently bring the farm to you.  Our model gives you the freshest local produce while supporting the many farmers growing it.

Unmatched Freshness: There is no difference between farmers market products and Milwaukee Farmers United (MFU) products.

Direct Relationships with Farmers: We talk directly to farm owners and operators. We’ve visited these farms and know these amazing people by name. Our goal is to understand where our food comes from and how it’s grown. It’s an important mission and one we’re trying to spread throughout SE Wisconsin.

Year-round Availability: Many farms only provide produce during the main growing season, but since we work with a variety of farmers, you can enjoy fresh and healthy local food 365 days of the year.

Ease of Use: Your member account makes it very easy to fill your box and choose a delivery date. Whether you’re at work, home, or on the go, it takes just a few clicks to order.

100% Fully Customizable: We email you a catalog of what’s available every week and you can look and shop whenever it is convenient for you.  We make it easy to get exactly what you want!

Scalability: We only require a $30 minimum order for free delivery. That’s it. As a member with access to our store, you can order at your convenience with no obligation for weekly orders.

Pay as you Go: Atypical to traditional CSAs, there are no upfront costs. We do offer a credit system to save money over time, or you can choose when to order and pay when you order.

Wisconsin is covered in varying sized family farms who are growing and producing incredible produce. While grocers are important to many people and provide a valuable service, large grocers purchase bulk from out of state distributors, getting their goods at a lower cost.  It can be difficult for those who are looking to buy locally sourced produce without chemical pesticides and fertilizers. We believe access is important for the following reasons: 

Seasonal eating: Your produce is fresher and tastes better because it is delivered to you shortly after being harvested.

Supporting your local economy: Eating locally grown food means your money stays within our community and generates more income for farmers. 

Climate impact: Since your produce travels a fraction of the distance of the food in stores, our process leaves a significantly smaller ecological footprint.

Navigate to our store on Local Line, add items to your cart, and check out with debit or credit payment. If you’d like a more visual guide, watch this basic tutorial from our online platform Local Line:

We deliver your customized box every Wednesday and Sunday. Our members receive an email on Saturdays (for Wednesday deliveries) and Tuesdays (for Sunday deliveries) letting them know our store is completely up to date.

Your box is delivered to your address between the hours of 10 a.m. – 7 p.m. Each box comes with ice packs to keep our items cool while sitting at your drop off location.

Our boxes are reusable! On your delivery day, place your next order and leave the box out to be swapped. You can also place your own cooler/container outside your door eliminating this swap!

Home and office delivery: We offer free delivery Wednesdays and Sundays, between the hours of 10 a.m. -7 p.m. You will receive a text message when your box has been delivered.

Your box consists of an insulated tote and a few ice packs to keep your produce cold until you get to it. When you receive your box, please remove all contents and properly store them. Set the box aside until your next delivery where you will simply set it out again on delivery day for us to swap it. Any unreturned boxes are subject to a $20 fee.

Picking up your box: We allow convenient pick up options at our Bay View location on Thursdays from 12 p.m. – 7 p.m. Please call to inquire about this option and confirm your pickup.

We supply produce from farms with an array of different goals. We choose our farm partners very carefully and do not require an organic certified label for our produce. Farms like Full Harvest are organic certified, but not all of our farm partners go through the certification process depending on what’s important and accessible to their business.

We do offer certified organic products which are notated like the below example:

Sunday: Delivery day! Make sure to place your order by 11:59 p.m. to ensure your order is delivered the following Wednesday.
Monday: Browse our store’s inventory.
Tuesday: Receive an email from us with updated inventory.
Wednesday: Delivery day! Make sure to place your order by 11:59 p.m. to ensure your order is delivered the following Sunday.
Thursday: Browse our store’s inventory.
Friday: Browse our store’s inventory.
Saturday: Receive an email from us with updated inventory.

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